Everything you need to know about our shipping policies and return process
At SAAKIE, we want you to be satisfied with your purchase. We accept returns only for damaged items, verified with an uncut unboxing video.
Film the package being opened in one continuous take, without cuts — this is required for verification
If your item arrived damaged, reach out within 24 hrs of delivery via our contact page
Share the uncut video with our team so we can verify the damage
Once approved, your refund is issued to the original payment method
Approved returns are refunded to the payment method used for the order
Our customer support team is here to help with any shipping or return inquiries.